There is an increasing expectation and focus on the use of Root Cause Analysis in relation to audit and other non conformances. This course provides practical guidance on RCA techniques which can easily be adopted into your business with effective results.
Who should attend?
The course is suitable for anybody with responsibility for investigating non conformances or managing corrective actions within their company.
The course is workshop based and will take delegates through the RCA process from the point at which a non conformance has been identified. Scenarios will be explored where the RCA process is used to generate outcomes significantly different and ultimately more effective than those designed simply to address the symptoms of the problem.