Be prepared for the unpredictable.
Develop your skills to enable you to handle crisis situations, such as product recalls, natural disasters, malicious contamination or sabotage, utility breakdowns.
We will explore best practices to help you develop effective tools and techniques to enable effective implementation of your crisis response plan by the members of your crisis management team that is suitable and appropriate for your product, people and business.
Who should attend?
This course provides training for anyone responsible for managing crisis situations, developing the crisis management programme, or supervising corrective actions.
This course is suitable for Technical Managers, Technical Service Managers and Quality Managers who hold responsibility for food safety, food hygiene and quality, or those who are developing their career progressing into management and want to develop their skills.
Presentations, individual and team activities to explore and understand the key skills for crisis management, enabling you to implement your crisis management plans.
- Understand what types of events are considered crises.
- Skills required for members of a crisis management team.
- Understand the possible effects of working together under pressure.
- Maintain customer confidence through effective crisis communications.
Cost: Non-Members – £210.00 + VAT, Members – £151.00 + VAT, Students – £50 + VAT
Platform: Microsoft Teams